Be aware they are not ligett

I have the photnum 4 Chinese new year edition which they don't make it anymore that drone was gifted to me brand new in the box I fly that drone may be 6 times and then drone just stoped in the air and crashed I send the drone to dji for repair they did not cover Any thing and made me pay for the invoice which I paid them when the drone came back from repair the drone was in white colour and the remote was in the red and the drone did not fly the same I called the dji and told them that is not my drone they told me it's a same drone just the shell have been changed as a customer I did not know if they are living to me I took them words and the drone they send me I got in the crash agagin so this time the truth came out from the manager holly that was refurnised drone forget the pilot fault from them data anylize is totally wrong but very first repair for drone why I was told the lie and how it's become a my fault when they did not tell me about the refurnised drone the worst thing they don't have the invoice for it I really want to know the exptation of misguiding the customer and not to have the invoice what is dji policy stand cuz I hear them refurnised policy so many time but never heard them policy when the customer get misguided in them words but yo the customer was told the lie I really want to know if the dji have any higher in management or professional and know the business not like this current supervisor keep trying to get money from the customer and given them again th refurnised product I really asked the dji give me my original drone back they can't track that drone if u smart inuff u know what they did to my original drone very positive to sold to some one and charge me for invoice with them refurnised drone made twice money from both sides it's not a made up or any lie that is the truly story that happen to me and my advice to u please be careful doing any business with them the reason is they are in USA but that is not USA business company and they won't do the business on the USA standard any USA company was in that case after knowing the real truth they will not disappoint the customer and no way try to charge customer again which is us word call rob the customer I would not say I am writing this negative way for dji but I want to share my story to be aware that could be u that company have no standard or any professional people to understand the way run the business they have supervisor and they in commission so keep dreaming if you are going to get anything from them even the fault is from the product end of the u will pay I really want to dji understand that the are pure definition of **** to me