DIY Landlords/Rentthisproperty

In mid December of 2013 I paid a deposit and 1 months rent to DIYLandlords/Rentthiproperty to rent a flat at 13 Ashbury Complex in Buh Rein Estate. I then went away on holiday after informing Donovan (their employee who showed me the flat) that I would require to move in on the 30 Dec (they can charge rent if they require) or 2nd of January 2014. Donovan told me that would be fine. Upon my return I called Donovan on the 29th of December who was unavailable but I later managed to get hold of Johan who told me a story about needing a few days to inspect the property, which turned to the owner being away in the E.C. with the keys. Because the flat was unavailable for my occupation at the agreed date, I gave it a few days but still no solution. This ended up with Johan not answering my calls, texts and emails. When I finally managed to speak to him, he called me difficult and offered to refund my money. Which I gladly accepted. <br> <br> Needless to say, it is over a year now and i still have not been refunded. He doesnt answer my calls nor reply to emails. The last time he promised a refund was in November 2014 but still to this day I have not been refunded my R8950