BSMb
Buta Stephen Masisi butamasisi

1 reviews | Active since Nov 2024

15 Sept 2025, 11:23

Rejected a battery within the warranty period

Rejected a dead battery that's within warranty period, because of partially damaged terminals from jump starting

0
Replies (1)
Dixon Batteries
Dixon Batteries's reply15 Sept 2025, 14:07
Official
Dear Buta M,

Unfortunately, the manufacturer's warranty doesn't cover external damage to any part of the battery, even if it's in the warranty period.

Sorry about this bad experience.

Regards,

Dixon Batteries