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Been to their branch in Durban to buy the hair they had advertised,it turned out to be the worst mistake evern so the hair i had bought comes with a 16 closure so when the lady gave it to me i saw it was to short then i asked is it really a 16,she said yes and insistead thn i asked to see a 12 and her answer was why do you want to see a 12 when you are buying a 16,i told her im not happy then i was told to come on monday to swap it for another one so they have been giving me a run around since then and they hang up on you and give false promises their service is revolting