A very disappointing service from Diva Brands

<p>Hi<br /> <br />On the 30st of May I made an order and paid R 480.00 on the same day for my order which was (over the shoulder trainer) via e-wallet to ********** on the 2nd of June I received a wrong order which was waist trainer instead of over the shoulder trainer .<br /> <br />I then phoned ********** the number which is provided on Facebook and their advert ,I called several time but the was no answer ,I then decided to phone the cell phone numbers that I used when sending the money. First time it just rang without any answer the second day I phone in the morning it rang and then I tried again in the afternoon it was then answered by a lady who told me that she will send a courier to deliver the correct order that was on the 3rd of June (Friday).<br /> <br />From the 8th June I kept on phoning her but the phone was just ringing and not even returning my calls because surely she was getting miss calls up until the 13th when I got hold of her asking her the same thing ,she told me to send an email or an sms the following day ,but I told her that I send 2 emails of which I didn’t get any respond, she then reply by saying they had problem with their emails.on the 14th I did as I was told send an email and the sms ,email was not rep**** but the sms was rep**** saying “sorry about this” on the 18th I send her an sms asking her when am I going to get my order ,no answer, on the 20th I then received this email from her<br /> <br />“Hi Haniffa<br /> <br />Tracking number to follow shortly,<br /> <br />I also need the other trainer returned, Once Fastway collected I will sen dyou the new one.<br /> <br />I will make arrangements with them today “<br /> <br /> <br />Till date I haven’t receive anything no couriers came on phone call from her actually I’m the one who’s always on her back.<br /> <br /> <br /> </p>