MP
Mani P

1 reviews | Active since Nov 2012

14 Apr 2022, 15:05

One of the best Customer Care responses I have received to date! Thank you Distell

To Distell's customer care. What amazing service!!! Lyle acknowledged my email, wherein I reported a product fault immediately. I was called to get more information on my experience and not only are they compensating me for money spent, they are also ensuring that I am kept informed that they have not forgotten about me. This shows me the pride and seriousness they take in the after market service and keeping their clients happy.

Distell, you have an amazing team and thank you for making an unpleasant experience forgotten by making an exceptional effort to rectify it.

Ricky that you to you for driving out to my area to make that special delivery.

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