Hunter Dry Flat

Hello,<br> <br> This complaint is long overdue, you can gladly check your system using my email for when the issue was logged.<br> <br> I bought a 6 pack of hunters, and 3 of the 6 (so 50%) was flat.<br> <br> After complaining it took about 20 days (exactly 20, 1 day shy of 3 weeks) for the representative to get back to me. She then told me she was on leave, which I don't really care about. It is not my responsibility to contact another person at your call center. It was her responsibility to hand the issue over to someone who was able to assist.<br> <br> After 20 days, she tells me I can collect a 6 pack from my nearest outlet. Sorry Distell, that is not compensation for making me wait like a ******. That is replacement for what I bought and beyond unprofessional. Apart from it being a 6 pack after making me wait, I must still go and collect it. Wouldn't that just be too easy for Distell.<br> <br> Please feel free to contact me regarding your pathetic product and service to make alternative arrangements, because that is not on.