1 reviews | Active since Feb 2018
Bad products
My fiancé bought a 6 pack of Hunters dry, but the size of the lip of the bottle has changed and in the process of opening it the glass broke off and severely cut his hand. I was upset about the cut, but he was upset about the beer he had to throw away because it had glass in it. We accept that accidents happen but 2 weeks later I bought a 6 pack of Hunters Extreme and 2 out of the 6 bottles were flat when I opened it. It appears the quality checks on the brand is being neglected.
Good day Carmen
Your call is logged. - Ref number - 201 37 7 667
We want to thank you for bringing this matter to our attention. We are always looking for ways to improve consumer experience, and your feedback is an invaluable part of that process.
At Distell, quality is at the heart of everything that we do and we pride ourselves with the highest quality of our products. Our stringent quality processes should ensure that such incidences do not occur and we therefore want to investigate this matter, urgently.
I have forward this to the relevant department who will be in contact with you soon.
Regards
Sharlene Barkhuysen
Distell Customer Interaction Centre
***
Best regards,
Good day Carmen
Your call is logged. - Ref number - 201 37 7 667
We want to thank you for bringing this matter to our attention. We are always looking for ways to improve consumer experience, and your feedback is an invaluable part of that process.
At Distell, quality is at the heart of everything that we do and we pride ourselves with the highest quality of our products. Our stringent quality processes should ensure that such incidences do not occur and we therefore want to investigate this matter, urgently.
I have forward this to the relevant department who will be in contact with you soon.
Regards
Sharlene Barkhuysen
Distell Customer Interaction Centre
***
Best regards,