Very Poor Service/Impossible to get feedback or updates

Would not reccommend using Disky at all. The timeframe they specify is +-10days. 10working days and still have no feedback on the progress of my licence disc application. No way of reaching them telephonically. Sending emails for 3days to follow up- get no response at all. Following up with SupaQuick is senseless as they have zero control or access to information. Very poor service/no feedback. Would definitely NOT reccommend at all.