TWO MONTHS - NO DISC, NO REFUND AND A FINE!

Absolutely ********** experience. Give them a skip. TWO MONTHS and I have no disc, no refund and a fine from Metro for my expired disc. Customer service is PATHETIC. I paid and only after around four weeks did I get feedback to say that there is a block on my disk. I asked what must I do to correct and proceed with renewal. Once again only weeks later my email was responded to saying that they can't assist and I need to go to the license office. It has been TWO MONTHS!!!!!!!!!!!!!!!! These guys must be put out of business asap. I doubt I'll get my R1 300 back at all. Sies.