Discspeed selling broken product as new and says it's not their problem.

Worst client service I every came across as I bought a broken printer from them for the price of a new one and Gerrit is just stepping away! Cost me months of struggle, petrol, time and money printing elsewhere, driving +120km to get it serviced at Discspeed choice of services center and now I wait again for parts on order with no guarantee extension or that it would work. R11 000 gone with nothing to show. No product and Discpeed only says it's not their problem.