Discspeed selling broken printers as new and steps away.

Worst client service I every came across as I bought a broken printer from them for the price of a new one and Gerrit is just stepping away! Spend lots of money on IT services, printing elsewhere and driving +120km to get the printer serviced at Discspeed choice of service center. Many emails and calls of trying with no success and months later now they just telling me it's my problem. Paid over R11k and i have no printer, no replacement, no assistance of Discspeed and according to them I'm being unfair for asking them for a replacement.