1 reviews | Active since Mar 2011
ZERO FEEDBACK
After several emails to report a problem with the Web. I requested feedback but ignorance is all I'm getting. <br> I am trying to register for the health program but it says that there is a technical problem<br> This problem persist since last week. Not via app on my phone nor on my PC this is working. <br> Nthabi said that she will give me feedback but as yet haven't had a sms, phone call, e-mail NOTHING...!!!<br> <br> Just let me know if I must make an alternative plan or what the hell is going on. We pay a lot of money to have a service that works but it is not working. <br> Furthermore there is no way that Nthabi can phone me(the customer) back. WHY should I hold a call for 17minutes and then Discovery can not even phone back the Client. WAKE UP please <br> This is surely not Customer satisfaction. Reference No ***. This is the latest reference no. <br> <br> How long does it take a professional multi million Rand company to resolve a small problem like this??? <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Consultants to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Consultants to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship
