1 reviews | Active since May 2016
Your systems are broken - still unresolved
<p>5 days later and nothing has been done EVEN THOUGH I called in twice since.</p> <p> </p> <p>What makes Discovery think it can waste clients' money and time?</p> <p> </p> <p>Once again I did a workout with my Apple Watch (on Thursday) and once again, it hasn't allocated points -- even though it shows up on my Vitality Points Monitor with an average heart rate of 187bpm and a workout time of 32 min! What is going on at Discovery? At least once a month I have to follow up on your broken broken systems.</p>
Good day Juan
thank you for contacting us.
We have escalated your query with our device specialists.
Regards
Vitality team
Good day Juan
thank you for contacting us.
We have escalated your query with our device specialists.
Regards
Vitality team
Nobody has contacted me! And Masego at your call centre did not give me a response before the end of the day as promised!
Nobody has contacted me! And Masego at your call centre did not give me a response before the end of the day as promised!
