You keep on disappointing with horrible service

I had issues with using my fitbit for my workouts and after numerous frustrating interactions with Discovery on this I decided to get the apple watch benefit. Firstly it was activated incorrectly on my husband's profile and is taking forever to fix this. Secondly, my workouts with my apple watch is not reflecting as the 300 vitality points, but only getting points for steps AGAIN! It is so frustrating dealing with Discovery as their turn around time is forever and their staff untrained on the products. I wish someone could just sort this out for me once and for all and prove that Discovery is competent to handle the queries on the incentives they promote.