Yoh!!!

I have been with discovery since 2023, last year December I requested to cancel my Vitality policy, which I assumed would not affect my Life cover policy. I got no response until I asked again via email and was sent papers to fill in. I delayed sending them (taking accountability) which was supposed to be sent back before the 10th of each month. They sent me the second bunch of papers requiring the same information I wrote on the first one, I did send them back on time, then they requested my ID for signature verification I did, and was now told the policy will be effective in the following month, which was 1st of April 2026, which the full amounts including Vitality, were paid. And the debit order was on the 2nd of May 2026, and I disputted, wanting to know why am I still getting debitted for Vitality. After this the communication I got from Discovery, is my policy getting cancelled. I wrote an email still have not got feedback.At least reinstate my policy without Vitality, If not reinstated, can I atleast get my money back, because what is this???

Can I please be assisted regarding this? I have no words to explain how I feel.