TN
Thabisile N
1 reviews | Active since Nov 2014
12 Feb 2016, 08:11
WRONG INFORMATION!!! DISGUSTING SERVICE
A Vitality consultant called me in November offering me the Vitality option. He explained to me the benefits and i specifically told him that the reason why i am taking this added service is for Gym. He told me that if i join virgin active, i will pay a once off fee of R 400.00 and i will be paying 10% of my gym subscription. Please pull that call recording for that sale and listen to it. I would also like a copy of that call recording because i went to Virgin Active and i am told to pay a once off fee of R 715 and i am only getting 65% discount. I need this rectified ASAP Because this is THEFT!!!
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
12 Feb 2016, 11:33Hello liltee,
Thank you for your comment.
We have referred this query to one of our Service Specialists to investigate and contact you to resolve.
Your reference number is: ***.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our Service Specialists to investigate and contact you to resolve.
Your reference number is: ***.
Regards,
Kholofelo Marutha
Discovery Vitality
Discovery Vitality & Vitality Mall's reply12 Feb 2016, 11:33
Official
Hello liltee,
Thank you for your comment.
We have referred this query to one of our Service Specialists to investigate and contact you to resolve.
Your reference number is: ***.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our Service Specialists to investigate and contact you to resolve.
Your reference number is: ***.
Regards,
Kholofelo Marutha
Discovery Vitality
