TN
Thabisile N

1 reviews | Active since Nov 2014

12 Feb 2016, 08:11

WRONG INFORMATION!!! DISGUSTING SERVICE

A Vitality consultant called me in November offering me the Vitality option. He explained to me the benefits and i specifically told him that the reason why i am taking this added service is for Gym. He told me that if i join virgin active, i will pay a once off fee of R 400.00 and i will be paying 10% of my gym subscription. Please pull that call recording for that sale and listen to it. I would also like a copy of that call recording because i went to Virgin Active and i am told to pay a once off fee of R 715 and i am only getting 65% discount. I need this rectified ASAP Because this is THEFT!!!

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 Feb 2016, 11:33
Official
Hello liltee,

Thank you for your comment.

We have referred this query to one of our Service Specialists to investigate and contact you to resolve.

Your reference number is: ***.

Regards,

Kholofelo Marutha
Discovery Vitality