WORST TRAVEL BENEFIT EVER

The Travel App is literally impossible to use. I want to use my travel benefit that I'm entitled to but its unusable. The way this is made makes me think they make it **** on purpose so they dont have to foot the discount bill. They refuse to do the discount via froof of payment and the data they already have on me. It's blatant avoidance of the promise they advertise all over their app.