Worst service ive ever received

Good day

I would like someone to contact me regarding cancelling my Vitality as it is of no use to me.

Ive contacted your call centre several times in the last 3months and I have still not received any feedback from you and when you call the representatives of your company are rude beyond measure, yet you are very quick to take my money. I am not impressed with the service, I, as a paying customer, am receiving.

Why is it that you have hundreds of people available to sign people up, but when it comes to cancelling the service which ive been paying for 3years and don’t use, (I haven’t even received my card and ive queried that several times in the past as well), all of a sudden it takes 3months and theres just no response from your side?

I would appreciate this matter being resolved immediately as I am tired of waiting.

Regards

Mequette (Coetzee) Fourie ********** 395