worst service ever

<p>2 weeks back i called in to activate the vitality benefit, when i logged in to the discovery web page it reflected that it was not even active, getting through to discovery is a mission as it is, unless they will benefit by signing you up on something that you'll be paying for. if you call they're line it takes a good 10 minutes to get through to the person you need. after i spent 30 minutes on the phone with they're consultants i still had to call in and restart the whole process as i was **** to by discovery, made to beleive that i was taken care of when in fact i wasnt. i told them i needed to use they're frlight benefit and they told me i had to wait for 3 months before i could which is something i was not told when i tried so hard to take up vitality. i'm appaulled with such below average service. my problem has apparently been sorted out, hopefully i dont have to call back again! thanks to platforms like hello peter that help us expose such ill client service.</p>