DJ
Dean J

1 reviews | Active since Feb 2014

06 Sept 2016, 10:44

WORST CUSTOMER SERVICE

<p>The staff at the Discovery Vitality department think that if they ignore your messages that the problem will go away, i had posted a review 3 days ago and still no response where as other reviews posted after mine have had responses. I would highly reccomend to anyone that wants to join Discovery to do some research first as the staff couldnt care less about their clients, always making empty promises and avoiding issues. I have been fighting with them for over 2 months now and still it feels like a nightmare. </p>

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Replies (2)
DJ
Dean J's update06 Sept 2016, 11:22
Reviewer Update

I would just like to thank Kwazi at the Call Centre as he seems to be the only person that knows what is happening at Discovery. Big thanks to you for your help.

Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply06 Sept 2016, 12:03
Official

Hi Dean

Thank you for taking the time to give us your feedback.

We have forwarded the above compliment to Kwazi and his manager.

Regards,

Discovery Vitality