What is happening with Discovery Vitality?

ngI am a diamond member with Discovery Vitality. I fly weekly from JHB to Cape Town and back and do my flight and rental car booking through Vitality to benefit from the discount. Three huge problems:<br> <br> 1. Last week I booked a combo deal (flight and car). I got written confirmation on both the flight as well as the rental car booking. All well with the flight, but when I got to EuropCar in Cape Town they received no reference number from Vitality. The written Vitality confirmation I received meant nothing to them bebause they are looking for a specific number that was absent. Please do not sent me a written confirmation that means nothing when I get to Europcar<br> <br> 2. Trying to contact your helpdesk is not good for anybody's health. There is just no response and if there is any response you are being transferred from one to the other without any solution. The EuropCar guy (Jeremy) made a booking for me at the desk so that I could get a ****** car ....<br> <br> 3. I now want to book for next week, but cannot get any access to the website. It refers me back to the helpdesk, which I will as a matter of principle NEVER call again...<br> <br> Discovery Vitality - get your ducks in a row, please