What happened discovery? what a joke this became

I am truly disappointed in vitality, I have had an ongoing issue since the 19th of August, meaning more than a month......

Still today no feedback. I was called by a manager 4 days after requesting to speak to a manager, stating I would get feedback early this week, it is already Wednesday.

Discovery what is happening???????

If this issue is not resolved by the end of this month I might just report Discovery to the medical council, and also take further steps as Discovery cannot comply to the terms and conditions stated.