JH
Jacques H

1 reviews | Active since Feb 2014

06 Jan 2016, 11:31

Website down, Call centre dead, no Facebook Reply

It is many people's yearly routine to do all the online Vitality Quizzes and Questionnaires in the beginning of the year and get the points sorted out early on. Yet, when you go on to the Discovery Website to access the Vitality Section you either get \Access Denied"or \""Could not connect\"". There has been no notification and no announcement on their website or facebook page.<br> <br> When you phone their call center you are placed on hold INDEFINITELY until you give up and hang up"

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply06 Jan 2016, 15:32
Official
Hello Magnanimity,

Thank you for your comment and for bringing this matter to our attention.

We will investigate this query and contact you with feedback.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality