We need some feedback and clarity please

Good day Discovery,<br> <br> My wife and I have recently purchased two Fitbit tracking devices from Dischem. Claiming R750 was not an issue and during checkout we didn't pay attention and used my Dischem healthy care card as we thought it doesn't matter we will still get our 25% cash back. However, on past Friday I phoned your call centre as I had certain query and then I also asked about our Fitbit and Dischem healthy care cash back. Your consultant said that we will not receive full 25% cash back (each) and instead will get just 15% (each) as we have used only one Dischem healthy care card. I really have a problem with this as your website does not state anywhere specifically that each member need to use it's own healthy care card during Fitbit purchase. I asked the consultant to raise this with Discovery and see if this can be corrected somehow but I still haven't received any feedback. <br> In addition, my wife also had some problems with Discovery rewards (points for the 6th of November have not come through and her goal for previous week has failed due to this).<br> <br> Can someone please investigate this urgently and come back to me with some solution/clarification?<br> <br> Many thanks <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp