1 reviews | Active since Mar 2009
Watch OUT,U may be paying for a service u dont hav
I am beyond irritated and I now understand why people say discovery is a *******. Do not trust all the fancy adverts and promises discovery makes on TV. We have been under the impression that my wife has vitality only to discover when we tried booking a flight that it has a waiting period, why that is, its anybodys gues because she has had vitality since 2006. I spoke to the call centre to investigate, the guy had the nerve to ask me what I want him to do because my wife does not have Vitality. In trying to make sure we are just not accusing Discovery, I checked the bank account and we surely found that DISCOVERY IS DEBITING HER ACCOUNT EVERY Month for a service they are saying she doesnt have. It is okay for them to take the money but we are not allowed to use the service she is paying.<br> <br> I will use every available platform to let people know what I discovery really is, I thought they gave world class service, only to be reminded that I am just a number by the way I was given so much attitude when requested I <br> thought was rightfully ours as we diligently pay for it with our hard earner money.
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
