JV
James V
1 reviews | Active since Jul 2011
27 Aug 2015, 07:10
Walk the talk
Unfortunately Discovery did not add my or my vitality points for carrying out the walk the talk walk. I contacted the call centre and spoke with Kishen.<br> <br> He was very professional and followed up until the problem was resolved. I was very happy with the service that I received from Kishen. Well don Kishen.<br> <br> I am disappointed in Discovery. I was not informed at any stage that I would have to jump through all these hoops to get the points (last year was very different). Better step up the communication to your clients.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
27 Aug 2015, 10:33Hello JamesV,
Thank you for taking the time to give us positive feedback.
We have sent this compliment to Kishen and his Manager.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for taking the time to give us positive feedback.
We have sent this compliment to Kishen and his Manager.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply27 Aug 2015, 10:33
Official
Hello JamesV,
Thank you for taking the time to give us positive feedback.
We have sent this compliment to Kishen and his Manager.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for taking the time to give us positive feedback.
We have sent this compliment to Kishen and his Manager.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
