GM
Glenn M
1 reviews | Active since Feb 2015
17 Feb 2016, 11:36
Waiting time
Ridiculous waiting time on the Call Centre Queue - I gave up. All I wanted to do was change my Contact Details via Vitality. Really disappointing in an Information age.
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Discovery Vitality & Vitality Mall's replyOfficial
17 Feb 2016, 15:35Hello SGC372GP,
Due to the launch of new benefits like Vitality Active Rewards, we are experiencing extremely high call volumes at the moment. Please try visiting our website, as it is updated regularly and has information on most common queries. If you have an especially urgent or complex query, please stay on the line. We apologise in advance for any delay you may experience.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Due to the launch of new benefits like Vitality Active Rewards, we are experiencing extremely high call volumes at the moment. Please try visiting our website, as it is updated regularly and has information on most common queries. If you have an especially urgent or complex query, please stay on the line. We apologise in advance for any delay you may experience.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply17 Feb 2016, 15:35
Official
Hello SGC372GP,
Due to the launch of new benefits like Vitality Active Rewards, we are experiencing extremely high call volumes at the moment. Please try visiting our website, as it is updated regularly and has information on most common queries. If you have an especially urgent or complex query, please stay on the line. We apologise in advance for any delay you may experience.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Due to the launch of new benefits like Vitality Active Rewards, we are experiencing extremely high call volumes at the moment. Please try visiting our website, as it is updated regularly and has information on most common queries. If you have an especially urgent or complex query, please stay on the line. We apologise in advance for any delay you may experience.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality