Waiting on wellness vouchers since 22 March 2025

I am highly dissapointed in the vitality programme. My husband and I did our wellness check on 22 March 2025 and yet to receive our Pick n Pay vouchers. I have called twice and was told that they would sort it out in 3-5 days which would be today and still nothing. No gets back to you and there excuse was that the vouchers have nto been loaded as yet. Previously within 2 days we got our vouchers. To top it off the vouchers have decreased in amount with cost of living going up how can the voucher be reduced from R600 to R400 now, seriously disspointing service