AA
Angel A

1 reviews | Active since Apr 2014

04 Jan 2016, 14:07

Wait 50mins and then Drops Call

I have been trying to get through to Discovery Vitality call centre to resolve a problem related to their online website. I have been waiting for over 50mins with no success. I have tried to resolve the matter through other departments, but kept getting pushed back to Vitality ***. This call centre is NON OPERATIONAL. Please don't waste your precious airtime waiting for someone to answer you.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply04 Jan 2016, 15:10
Official
Hello Angelov85,

Thank you for your comment and for bringing this matter to our attention.

We will get a Vitality Specialist to contact you and assist.

Regards,

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality