Vouchers for X-Mas

<p>I ordered Vitality Mall vouchers on the 18/11/2016 and have yet to recieve them. Delivery is supposed to take 5 working days. I contacted Discovery 2 weeks ago to enquire about the delay and was refered to Digital Planet. I was promised immediate action and that delivery will be within the next 2 days. I phoned them again on Monday to enquire only to be told that they are out of stock of the particular vouchers I ordered??? Have you ever!!! Told them this is unacceptable and want to speak to a manager. Got phoned back later that day and told I will have the vouchers by close of business. Phoned them on Tuesday to ask what is happening and was told I will have the vouchers delivered to me that same day(Tuesday). I got a phone call on Wednesday morning to ask if I am happy etc. I didnt understand the phone call as why would I be happy when I have not received my vouchers. I told the lady (Moloko) at Digital Planet that I am not happy as I have not received my vouchers. Moloko then insisted that the vouchers were delivered and given to my secretary. I told her I was not aware of that and that I will enquire etc but that I am sure she did not receive anything as she would have given it to me. My secretary confirmed that she did not receive anything and I informed Moloko accordingly. Again I was promised delivery that same day and again nothing has happened. Not even a follow up call. Tried to call Moloko this morning and could not get transfered to her as it seems they are now screening her calls? Things must be very bad when you have to start screening calls!!!</p> <p> </p> <p>Is this the sort of service delivery Discovery wants to be associated with???!!!!</p> <p> </p> <p>Whats the point of having a discovery credit card when you cant use your points?</p> <p> </p> <p>Wonder if I will be able to buy the X-Mas presents before X-Mas???!!!</p>