Voucher redemption issue continues.

I have had an issue with redeeming my Vitality. My last interaction trying to resolve it was most unsatisfactory. Here is the thread. 2026/01/14, 12:19 - Christopher: 4 2026/01/14, 12:19 - Ask Discovery: Great, *Zandile* is available to chat to you. Can I connect you in this chat window?

You have *5 minutes* to accept the chat. 1. Yes, chat now 2. No, I’ll ask another question 2026/01/14, 12:19 - Christopher: 1 2026/01/14, 12:19 - Ask Discovery: *Zandile* has joined the conversation. 2026/01/14, 12:20 - Christopher: Hi. I am having the same problem redeeming a voucher that you supposedly resolved last year. 2026/01/14, 12:20 - Christopher: IMG-***4-WA0011.jpg (file attached) I am unable to confirm the reward in this window 2026/01/14, 12:21 - Ask Discovery: Good afternoon, Christopher. 2026/01/14, 12:22 - Ask Discovery: The voucher has already depleted for the day. Its limited to stock availability so the cap has been reached. 2026/01/14, 12:23 - Christopher: Why doesn't it say so? Depleted within a minute of receiving it? 2026/01/14, 12:27 - Christopher: It shows it as available. The issue is it not recognising the confirm button in this window. This is an issue I have spent many hours on the phone with Discovery about. 2026/01/14, 12:29 - Christopher: And it says it is limited to one per member per day not that there is a cap on it. 2026/01/14, 12:33 - Christopher: IMG-***4-WA0012.jpg (file attached) Here is the last interaction. 2026/01/14, 12:34 - Christopher: I was told it was resolved but it hasn't been!