SW
Stian W

1 reviews | Active since Oct 2011

21 Apr 2016, 06:17

Vitaly points allocation

Ever since the new vitality points system was implemented in April my polar watch, golfing activities and fitness sessions do no pull through. I have phoned the call centre and then they said I must send screen dumps of my polar session to them. I did that on Saturday the 16th of April. Nothing has happened and now I am not making my target points anymore. <br> <br> This new system is even worse than the old one! I train 3-4 times a week and play golf (walking) 1-2 times per week and now i do not even get 100-200 points!<br> <br>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply21 Apr 2016, 08:46
Official
Hello stiandewitt,

Thank you for your post.

We have referred this query to our Vitality Device Team to investigate and contact you to resolve.

Regards,
Discovery Vitality