1 reviews | Active since Jul 2011
Vitality & Website Issues
<p>Please can someone help as the call centre is utterly ineffective. I logged a call re not being able to access Vitality Age and thus not being able to receive the partner discounts I am entitled to which in-turn is costing me money due to your inept staff. Please urgently advise on call reference ***which has now been open for between 2 and 3 weeks with zero update / feedback</p>
Good Morning Jason,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Morning Jason,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Thank you for your feedback. A call centre manager has come back to me to assist with my missing discounts while they resolve the problem. Hopefully it gets resolved sooner than later
Thank you for your feedback. A call centre manager has come back to me to assist with my missing discounts while they resolve the problem. Hopefully it gets resolved sooner than later