1 reviews | Active since May 2016
VITALITY Useless iwatch benefit
<p> I have been trying to sort out a matter with Vitality for 3 months now regarding the iwatch and the way it's heart monitor is not accurate during gym training sessions.</p> <p> </p> <p>I have even told them a month ago that they must take this stupid piece of equipment back! all to no avail they ignore me like a rock and still charge me monthly for the "honour" of having this device.</p> <p> </p> <p>I am at my wits end on how to resolve this because all I get is menial staff responding to my mails and complaints monthly, even their facebook page reply is USELESS</p>
Good day Gerhard
Thank you for contacting us.
We have escalated your query and you should receive feedback today.
Regards,
Vitality Service Team
Good day Gerhard
Thank you for contacting us.
We have escalated your query and you should receive feedback today.
Regards,
Vitality Service Team
Not holding my breath on a resolution, there seems to be a divide between making money and satisfied clients with Discovery as I have been battling for months now to get this issue resolved, even an executive manager (Marvin) who phoned me a month back was not able to sort out my problem eventhough he promised and confirmed that he will let a know of a review on an executive meeting.
Not holding my breath on a resolution, there seems to be a divide between making money and satisfied clients with Discovery as I have been battling for months now to get this issue resolved, even an executive manager (Marvin) who phoned me a month back was not able to sort out my problem eventhough he promised and confirmed that he will let a know of a review on an executive meeting.