VITALITY TRAVEL DISAPPOINTS IN EVERY WAY POSSIBLE

Vitality Travel Long delays when calling in for assistance with booking. A toothless agency that can do no more than you can in making your own bookings. And don’t expect a call back to your query when one was promised, it won’t be forth coming. Get the wrong agent, and they won’t even be able to tell you if you need a transit visa for London Heathrow if immediately catching a connecting flight. Bearing in mind that BA is one of Vitality Travel’s biggest Airline partners, where big discounts have been negotiated, one would think agents would be better informed. Lastly, don’t dare mention that you are unhappy with their inflexible offering (let alone use the word toothless!) you will have the phone put down on you. So if you just want someone to guide you through the process of selecting flights online and paying for them, then this might be your home. For anything more, go elsewhere. The cost of less frustration - PRICELESS!