TJ
Toni J
1 reviews | Active since Dec 2011
30 Jun 2015, 08:04
Vitality Team - Running Membership
I have paid for a Vitality Team Membership on 02 April 2015. It is almost 3 months later and due to poor planning and stock levels I have yet to receive my kit. I have requested a refund twice now from Discovery and the only answer I have received is a Courier company will be in contact with me when stock arrives. <br> How can you promote a membership to your company if you cannot even plan properly? Get a new supplier. Make arrangements. Surely 3 months behind schedule should indicate there is a serious problem internally?<br> <br> Please refund me.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
30 Jun 2015, 11:18Hello Proactive86,
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Team Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Team Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply30 Jun 2015, 11:18
Official
Hello Proactive86,
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Team Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Team Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
