Vitality supplies **** code after taking my payment

Discovery Vitality has taken my payment for a team vitality shirt but supp**** me a **** code to retrieve the shirt at sportsman warehouse. They have not interested in rectifying it . They insisted on immediate payment but supp**** a **** code. They are not concerned and keeping me the excuse that it has been escalated . I had to waste my time to go to the store and get told that code is ****.