JG
Jeffrey G

1 reviews | Active since Jan 2013

01 Mar 2016, 11:35

Vitality Status

Mr Gore<br> Id like to bring to your attention that you employ people that are ***** that mislead us (members). I included my mum onto my medical aid, only to have her covered for any medical conditions she might suffer with no intention of having her on Vitality but I get some long story that she must be on. I have wasted calls and emails for a year now, besides getting chased from pillar to post, your staff **** to me to obtain a doctor's note to state that mum is not fit to gym and she will be removed from Vitality. I dont need to be treated like a man from the street seeing that I invest in quite a few products with Discovery. I have decided to withdraw my life cover, investment and medical aid seeing that it takes a year, **** to and mislead by a bunch of ****en *****. It is embarrassing that I must post a complaint on Hello Peter to be heard while Discovery is reaping the benefits of me as a member that has 3 products with them.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply01 Mar 2016, 12:52
Official
Hello Jdean*,

Thank you for your comment and for bringing this matter to our attention.

We will get a manager to contact you and discuss your query.

Regards,

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality