1 reviews | Active since Jul 2011
Vitality Rewards
I have initially called vitality and logged an issue in January<br> However it seems as though it has not been rectified, I have reached my goal during the period 09 - 15 January however my gym visit on the 10th of January was not recorded correctly this was rectified by Virgin Active as the person capturing the info captured my visit on the 11th however I also attended gym on the 11th so I had two visits, however it seems as though the updated information was not passed onto discovery Vitality.<br> <br> Please could you have a look at my issue logged last month and rectify this as I require my Award and also please amend fees to be deducted for my apple watch, I took the time to call and have this rectified however it seems as though nothing has been done about it.<br>
Thank you for your post.
We have referred this query to one of our Service Specialists to contact you and resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your post.
We have referred this query to one of our Service Specialists to contact you and resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Discovery Vitality
