Vitality premiums being deducted twice

Reference number: ********** 0413 I have now tried on multiple occasions to get this resolved. You are deducting vitality twice, once through my life policy and the other a separate premium. Each time you have requested proof when the proof exists on your system. Why is it that you cannot investigate and why must I supply proof. I have sent all documents necessary for you to investigate. Really pathetic service and feel ****** and cheated by Discovery.

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