DS
Dandy S
1 reviews | Active since Mar 2009
10 Mar 2015, 09:39
Vitality points still not being allocated
I refer to my complaint on 6 Feb and the subsequent emails and communication with your company ***, *** and ***). Daily points that are logged for activities are still not being allocated. Katlego was great in seeing that the points were allocated to 23 Feb and now the whole thing has come to a grinding halt and the points are not being allocated again. Quite honestly it is getting very long in the tooth now - I have probably spent the better part of 5 hours trying to get Discovery to sort their IT issues out once and for all. Please do so as a matter of priority. And do it properly this time please. Thank you
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
10 Mar 2015, 13:58Hello please,
Thank you for your post.
I have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
Discovery Vitality & Vitality Mall's reply10 Mar 2015, 13:58
Official
Hello please,
Thank you for your post.
I have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
