NM
Nadine M

1 reviews | Active since Mar 2012

03 May 2016, 13:37

Vitality points and gym membership

Good day, I have recently joined Vitality but have been a Virgin Active member for years. Vitality rewards rules clearly state that Virgin Active members who join Vitality can have their points backdated to 3 months. Now when I query the back dating of points, I am told a different story. This is false advertising.

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply05 May 2016, 09:00
Official

Dear NVM111

Thank you for your post. 

We have tried contacting you on your cell 07**** 4116 however, we could not reach you. 

We have sent you an email to na*******@gmail.com to assist with this query. 

Please do not hesitate to contact us again on ***if you require any further assistance. 

Regards,

Discovery Vitality