AG
Andreas G

1 reviews | Active since Feb 2015

20 Jul 2015, 09:47

Vitality points

After trrasfering Vitality from the Medical aid to Life insurance all points have been deleted. This is now the second occurence. Previously all points were deleted after moving from life to medical aid. This is unacceptable. Please reinstate asap. Also investigate the previous occurence as well.

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply20 Jul 2015, 10:46
Official
Hello andreasgn,

Thank you for your comment and for bringing this matter to our attention.

We investigating your query on *** and will contact you shortly.

Regards

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality