Vitality not so vital?! Should be called Invalidity

They make promises and advertise great rewards, every month the debit order will run perfectly but you won't get any service, my healthy dining is still not working, my device points do not get loaded, and they promised to call in 2-3 working days... More like working 2-3 weeks, I pay for a service, I do my part, why is it so difficult for Vitality to do theirs, I think they should appoint new technicians coz these are some *********** idiots working here, telling me that I have to update my app even though I have the latest version... How stupid!!! I am certain they do not even care enough about their clients to read these reviews but as soon as my gym membership expires so will all my products at discovery. I will move everything!