VITALITY IS SUCH A HUGE DISAPPOINTMENT

So I have been trying since the beginning of November this year to find out why I am not receiving any active rewards. It is worse then going for multiple extractions without sedation. I have tried the whatsapp chat, my dicovery login online app, email. Not a thing. Instead I keep getting reference numbers to say it has been escalated and that the process will take 3 to 5 days. Discovery doesn't seem to care about their incompetence. And why should they. They are ontime with debit orders. But please do not expect to get the service that you pay for.

What an exhausting and infuriating sad experience with this Company