Vitality is just unusable at the moment!

Hi,<br> <br> I've been sending messages for the last two weeks and frankly, I am fed up with Vitality. Right now I am paying for an unusable services.<br> <br> 1. My HealthyGear number. I've been trying the WHOLE YEAR to get the HealthyGear number so I can buy new jogging shoes online. I eventually came through to someone two weeks ago and they said they would email the number to me only for me to get an email saying they can't due to technical difficulties! How hard is it to supply me with a number?!<br> <br> 2. My Apple Watch exercises are getting lost. I am attaching proof of the exercises from the Apple HealthData and I need all exercises since 20 January to be credited to my account. When I log on to Discovery, it says access denied. Despite me having logged it. You clearly have a massive systems issue that you need to sort out ASAP.