Vitality is a ****

So Discovery, as per usual, are having technical difficulties and cannot deliver on services the promote. I haven't received a cash back since October 2019. I phoned the 6 times through the course of November and December 2019 to find out what the issue was and when I can expect the +/- R550.00 they owe me.

As my medical aid is provided by my company, the decided to move to momentum. As such discovery notified me 22 January 2020 that the cash back that should have been payed 25 November, and 25 December 2019, but could not be payed due to issues on their side, has been forfeited. So essentially, their lack of service delivery resulted in them avoiding their promised obligation to pay out "Rewards" that were months in arrears.

So glad to be done with this company... All promise but no support. Finally, if you want to do something as simple as change the banking details of your rewards account after they decided to change the account details without your knowledge, 5-7 working days.