Vitality Healthycare and Healthyfood Service Poor

I have spent hours and hours on the phone, countless emails and queries and yet 9 months later, I have now decided to go public with the issues I have had with vitality.

I signed up for Vitality in January 2020, and TO THIS DAY have not recieved ONE healthyfood or healthycare cashback. It is a huge amount of money owing to me and I am now done being patient about this.

Kim was assigned to assist me, I have sent I do not know how many emails and of course theres no direct way to get hold of her, and it has been well over a 6 weeks now that she has been 'handling' my case and there is absolutely no resolution in sight whatsoever.

I personally got the statement from Dischem for Healthycare items, and they confirmed they had sent it to discovery as well. How long does it possibly take to take 2 pages, add the numbers, divide by 2 and load onto my card? Nevermind the thousands I spend on healthyfood at Woolies.

In short, the best thing about vitality is the gym and the points to get free smoothies. That is about it.