BM
Bob M

1 reviews | Active since Feb 2023

26 Aug 2025, 02:27

Vitality Healthy Weight not worth it

This programme was not helpful at all. It started off poorly with the "dietician" arriving late to our initial meeting and then rushing me off when I hadn't had all my questions answered which I felt was unprofessional because we ran out of time because they were late. They failed to follow up on numerous occasions when they said they would send me resources. When I asked for advice on certain diet questions, they often didn't give a satisfactory reply either out of not knowing or being too lazy to help which often resulted in them telling me to research it myself. The service was basically just a person copy pasting the same daily template spam telling you to send pictures of your meals and asking how the day went but then they won't even reply helpfully once you send them something that you need advice on. They didn't even use my name correctly. At times when I followed the recipe exactly as it was given, the dietician rep**** by saying the food groups did not follow a healthy portion. Why provide people with recipes and then say that they aren't healthy. It doesn't make sense. I ended up archiving the chat with the dietician to hide the constant spam and I noticed that even months after I ended my subscription, they have still been sending me the daily spam which just shows how little attention the person actually pays to the customer. How can you not even know once the customer has ended the programme? They're supposed to be keeping track of things like your weight and body measurements and the progress that is being made. The weekly meal plans were also poorly planned. Plans included things like using 1/2 an avocado and 1/4 of a cucumber in one week. The plans should be designed in such a way that we're not wasting food like this. I joined this programme because I don't have the time to spend creating plans and shopping lists and dealing with wasted food, so it's really frustrating that I pay for something and still end up with a poor plan. I don't feel like there is any point in paying for this. The platform they use is incredibly clunky. It's not possible to simply print recipes which is inconvenient because I don't want to work with my laptop in the kitchen while cooking just so that I can look at a recipe and the site doesn't render well on mobile. Overall, an incredibly disappointing waste of money that did not help me

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